Legal & Compliance
PM Brennan Ltd t/a The IHI Group, IHI Healthcare & IHI Financial is authorised and regulated by the Central Bank of Ireland. Our Regulatory Number is 1655. We are subject to the Consumer Protection Code, the Minimum Competency Code and the Fitness and Probity Standards Code. All of these Codes can be found on the Central Bank’s website www.centralbank.ie. We are authorised as an Investment Intermediary under Section 10 of the Insurance Intermediaries Act 1995 and as an Insurance Intermediary under the European communities (Insurance Mediation) Regulations 2005, as amended. We are also authorised as deposit brokers. Copies of our regulatory authorisations are available on request.
PM Brennan Ltd is a member of the Investor Compensation Scheme established under the Investor Compensation Act 1998. This legislation provides for the establishment of a compensation scheme that may allow compensation to clients in certain instances. Full details on the operation of this scheme can be found on the website www.investorcompensation.ie
To comply with Anti-Money Laundering legislation we may require documentation that will provide satisfactory evidence of identity. This typically consists of a copy of passport or driving licence together with a recent utility bill in the client’s name.
The provision of investment services is regulated under the Criminal Justice Act 1994 Section 32 and all of our staff are obliged to report all knowledge or suspicion of criminal offences giving rise to any direct or indirect benefit from criminal conduct that has been committed irrespective of whether that offence has been committed by a client or a third party. If such offences have been committed we are obliged to make a report to the Gardaí and the Revenue Commissioners. The Anti-Money Laundering legislation precludes us from discussing these suspicions/findings with persons reported.
Customer Complaints Procedure
It is the policy of PM Brennan Ltd that any customer complaint is dealt with in a professional and timely manner. Initially we will acknowledge a complaint within 5 working days of receipt. We will fully investigate the complaint and we will reply to the complainant at intervals of not more than 2 months.
Complaints should be addressed to
PM Brennan Ltd
2 Tower Road,
If the complainant is not satisfied with the outcome they may refer the matter to the:
Central Bank of Ireland
PO Box 559
Telephone: 1890 200 469
A copy of our Terms of Business is available on request.